In this interactive session we will dive into conflict resolution and how the ability to flex your style can lead to stronger relationships, greater leadership effectiveness, and better organizational outcomes. Drawing from proven frameworks and real-world examples, we’ll examine the full spectrum of conflict response styles, from collaboration to avoidance, and how your ability to shift among them with intention influences trust, decision-making, and results.

Through guided reflection and dynamic small-group exercises, you will strengthen your agility: recognizing default tendencies under stress, decoding the conflict management styles of others, and choosing approaches that meet the moment with greater precision and impact. Whether you are addressing misalignment with a peer, giving tough feedback to a direct report, or managing friction on a cross-functional team, this workshop will equip you with new insights and add versatility to your conflict resolution toolkit.  You will leave positioned to navigate tension more skillfully, transforming conflict into a catalyst for progress.

Session Objectives
By the end of the session, participants will be able to:

· Identify your tendencies and inclinations in conflict resolution, with inherent strengths and blind spots

· Recognize how different conflict styles manifest in the workplace and how to respond with less rigidity

· Apply adaptive techniques to manage tension, reduce defensiveness, and build mutual understanding

· Bring situational and self-awareness to lead through conflict with greater composure and clarity