Name
Critical Communication – Powerful Tools for Leadership Success
Date & Time
Thursday, October 2, 2025, 3:00 PM - 4:30 PM
Sheila Hyland
Description

‘How’ you say something is even more powerful than ‘what’ you say. In this workshop we will explore the subtle cues, from body language to speech patterns, to creating an effective email. These influence every aspect of your business and position you for success. You will learn the communication skills to manage a crisis including when to engage and when not to engage (it’s not if you’ll encounter a crisis, it’s when!). We will explore how to connect with, influence, and engage any audience. Learn how smart brevity can unlock the keys to navigate almost any situation and take your leadership skills to new heights.

 

Session Objectives

By the end of the session, participants will be able to:

· Own their message and leave their audience wanting more. They’ll learn skills to connect with, influence, and powerfully engage any audience, from one-on-one meetings to group presentations.

· Learn how body language, speech patterns, and smart brevity are critical to effective communication.

· Understand how to communicate through a crisis, including when to engage and when not to engage (it’s not if a crisis will happen, but when!).

Session Type
Workshop
Location
Kimpton Hotel Monaco, 620 William Penn Pl, Pittsburgh, PA 15219