No. Anyone who does not register through this process will not be a part of the Jack and Jill Group. Staterooms booked outside of this process will not be transferred to the Group.

Yes, Registration is open for active Mothers, Associates, Fathers, Children, Teens, and Alumni. Grandparents, Nannies, and friends/extended family are also able to participate when registration opens. Note that members are limited to three staterooms per Member ID. Member ID and names must match. Once registered, guests have access to JJOA events, packages, and excursions.

Once we have reached our event capacity or January 1, 2027, whichever one comes first.

Yes. Everyone attending will need a passport, including children. The passport must be valid 6 months past your travel date (i.e. cannot expire before February 2, 2028).

Yes, you will be able to register. However, you must have a valid passport no later than 30 days prior to sailing. If you do not have one by this date, you are responsible for any lost registration/cruise fare based on the cancellation policy.

Please review the cancellation schedule. The first $200 per person is not refundable. Deposit and Cancellation Schedule

There are a few Suites and Family Rooms for a maximum capapcity of 6, plus connecting room options that have a maximum capacity of 3 each per room. You can also request rooms next door to each other and across from each other.  

Yes there are a few connecting rooms. You can request this during registration, but will be confirmed once we reach out to you to select your staterooms. If your choice is not available, depending on the stateroom requested, the cabins will be next to each other.

We know that circumstances can change, but unfortunately, there are no refunds. However, stateroom substitutions are permitted until June 23, 2027 by sending an email to cruisesupport@viprllc.com. All monetary transactions are between the two mothers/families. The transfer must be for the same stateroom and occupancy. Any reductions will follow the cancellation schedule.  We will not be able to accommodate changes in shirt sizes after March 1, 2027.

The ship itinerary can be found at Itinerary: National Cultural Exchange Cruise to Italy & Croatia (viprllc.com). The National Cultural Exchange Committee is working on excursions and other exciting onboard events that will be shared with attendees no later than May 2027.

The National Cultural Exchange Task Force is working on curated JJOA excursions and experiences. These will be announced on the next Webinar (around May). These excusrions will not be listed on the NCL site or app and have to be booked per instructions that will be sent

Once you have a valid reservation number, you can book excursions directly through NCL.  If you pay for an excursion through NCL, you can cancel without penalty 24 hours before sailing.

At registration, you will need to indicate the need and we will advise if we are not able to accommodate. Categories for the handicap accessible are Family Suite (SP) on deck 12 or Balcony (BF) on decks 9 & 10.  All staterooms are first come, first serve.

Maybe—this will be subject to availability.  Once rooms are fully reserved and paid for, we cannot guarantee other options will be available.

No. All guests in your cabin must be registered through JJOA.

Lisbon Humberto Delgado Airport (LIS) Airport is approximately 30 minutes from Lisbon Cruise Port.

Maybe. At registration, you can select to have your gratuties covered for guests 1-4. If you select the Beverage Package as your Main Offer, then you will be responsible for gratuites per person.  For Suites, budget $175 per person; for Club Balconies and below, budget $140 per person.

All port taxes, stateroom, all meals (except specialty dining), onboard JJOA private events, and the JJOA registration is included.  Gratuities, Beverage Packages and wi-fi are not included (unless you select as one of your amenities).

The booking will be based on how you register. If there is availability, we will work to accommodate additional guests.

You must be on board the cruise ship by July 25th at 2:00pm. Depart Barcelona no earlier than 12:00pm on August 1st.

$700 per person is due at registration. $700 per person is due no later than 1/15/2027. $700 per person is due by 3/15/2027. Final payment is due by 5/15/2027.  You can pay more on these dates or anytime in between.

NCL has Freestyle Dining which means no assigned dinner seating, no assigned table, and no required early/late dining time. You go to the main dining room (Venetian or Aqua) when you’re ready to eat. It is strongly recommended to have a reservation for Specialty Restaurants. Reservations can be made before the cruise or onboard through the app.

They are considered an adult and will be able to attend all JJOA event activities, except Entourage. We will provide opportunities for alumni to connect with each other. Note that age 18 can consume alcohol in Spain and Portugal.

 Please refer to the Cancellation Schedule for dates and fees. After June 24th, there are no refunds.

Trip insurance is not a requirement, but highly recommended to protect your travel investment from unexpected illness, delays, loss of luggage, etc. A link will be provided to purchase via group policy.

Infants and children have the same rate as adults. Anyone (child, teen, adult) in a stateroom counts for the per person rate. The infant or child can be the 3rd or 4th person in the room for the lower fare.
 

Infants must be at least 6 months old as of the first day of the cruise.

Splash Academy and Entourage are open daily (hours will be posted onboard). A Late Night Fun Zone from 10:00pm - 12:00am is offered nightly on a sign-up basis at $10 per hour, per child.  All children must be potty-trained. The minimum age for Splash Academy is 3 years old.

Yes, Please review the ship schedule to see the posted dates and times.

The ship does not offer babysitting. 

All travelers, including newborns and children, need a passport that is valid for 6 months beyond the end date of travel. It is your responsibility to ensure your travel documents are valid. No refunds will be given for an expired passport.

Parents should contact the Access desk in advance of sailing for any special needs request by calling 866-584-9756 or send an email to accessdesk@ncl.com.

Name changes are allowed up to two weeks prior to sailing providing the sailing does not change to code red status.

For stateroom and travel questions, send an email to cruisesupport@viprllc.com. All questions, updates, changes come through ViPR, LLC, not Norwegian Cruise Lines.

Only Mothers (as an active member, your background check is already completed), Fathers, and Associates need to have a background check. All registered will be reviewed to confirm their status as a Mother, Father, Associate, Alumni, Child, Teen or Guest. If a confirmed Mother, Father or Associate has not completed the background check, they will have an opportunity to complete. If it is not completed by the designated time, the registration will be cancelled, and deposits will be forfeited per the cancellation schedule.

Depending on the stateroom, the additional sleeping bed is a pullout sofa and/or a berth that pulls down   from the wall.

Most staterooms have two lower beds that can be configured either as one queen-size bed or as two separate twin beds. If you prefer separate beds, please request this in advance or ask your stateroom attendant once onboard.